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Not if it’s a non-binding estimate. Make sure all estimates are in writing. The estimate must clearly state whether it is non-binding or binding. If it’s a binding agreement, they’re legally obligated to follow the estimate.

A non-binding estimate is one that can change, although these estimates should be reasonably accurate and provide you with a general idea of the moving cost. Typically, a mover will schedule an onsite visit and check out the goods for the estimate.

At the time of the estimate and/or prior to the execution of the order for service, the mover must supply the following: A copy of its written non-binding or binding estimate A copy of the U.S. Department Of Transportation (DOT) publication, “Your Rights and Responsibilities When You Move”

This is the document authorizing the mover to ship your goods. It isn’t a contract. It notes the estimated charge of the move and other special services asked for (like packing and storage)—as well as pickup and delivery dates or spread dates.